Case studies

Impact

Case studies

Find out where our AI agents are helping municipalities, cities and organisations better automate routine processes and communicate with citizens. We'd be happy to consult with you on the deployment process.

PragueBot | Prague 6

Users want to use Citymind AI agent in it's current form:
4.05/5

Can AI agents help a borough authority with a population of around 100,000 people? Absolutely! We've put our AI Agents to test with Prague 6.

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Mokrá-Horákov

76%
user satisfaction

Symbolically on Labor Day 1.5.2024 our first AI chatbot in the Czech Republic was launched, also as the first artificial intelligence in the service of citizens in the Czech Republic! Since then, it has handled more than 8 thousand inquiries and enjoys high popularity. Wondering how this innovation found its way to its customers and users?

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The new age of AI-first customer service starts here